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WHEN I TRY TO ACTIVATE OFFICE 365 MICROSOFT ERROR REPORTING HOW TO
WHEN I TRY TO ACTIVATE OFFICE 365 MICROSOFT ERROR REPORTING LICENSE

Make sure to add the necessary domain names to your Intranet zone in Internet Explorer. According to this article, the required list of domain names are: In the list below, you find a consolidated overview of the domain names mentioned in the article. Want to know which ones? Check out the Microsoft article Office 365 URLs and IP address ranges. Microsoft Office 365 in all its glory uses many different domain names for its many products and services. Configure Internet Explorer security zone (Intranet zone) To be on the save side, check all services that are configured to start automatically and start the ones that are in a stopped state. One of the services that needs to run is the Network List Service. Make sure that the necessary services are running. All of the remaining solutions described below concern the local machine on which you are experiencing the activation issue. The previous two solutions involved the Office 365 portal. Remove all invalid registered Office installation(s) referring to the computer on which you are currently experiencing the error.

After selecting the user, go to the section Office installs and select Edit.

On the right side, select the user with the activation issues.

Open the administrator portal and go to Active Users.

You may need to remove old registrations. Whenever a user activates an Office 365 installation the name of the device is registered. Sometimes there is an issue when the user's subscription changes. Office portal: remove registered Office installations

After selecting the user, make sure that the correct Office 365 subscription is assigned.

Open the administrator portal and on the right side select the user with the activation issues.

Open a browser and go to the Office 365 portal ( ).

The user account for which you want to activate Office 365 requires a valid Office 365 subscription. Office portal: assign a valid Office 365 subscription

WHEN I TRY TO ACTIVATE OFFICE 365 MICROSOFT ERROR REPORTING HOW TO

In case I find other ways how to deal with the office activation problem in the future, I will update this article accordingly. Here you find a comprehensive overview of all possible solutions on one page (including referrals to the original sources). You need to wade through multiple sources of information to finally get a solution to your problem.Īnd that is exactly where this article comes in. On the Internet, you find many articles, blogs, and forum entries dealing with Office 365 activation issues, but unfortunately, the information is not consolidated. Solutions for Office 365 activation issues In the following paragraph, I outline a number of possible solutions that will hopefully solve your issue.

The user you are trying to sign in with does not have a valid Office 365 subscription assigned.

There is an issue connecting to the Internet, the Microsoft Office 365 portal ( ) or the ADFS server ( ) in your LAN or DMZ.

Office 365 was not installed on a clean machine an older version of Microsoft Office was installed previously.

There are many possible causes for Office 365 activation errors, for example: What causes Office 365 activation issues? The remainder of this article shows you why these issues occur and how to solve Office 365 activation issues.

C:\Windows\Setup\Scripts\kmsdir\kmssetup.log.

C:\Windows\Setup\Scripts\ActivateOffice_log.txt.

In case you build your master image using Citrix App Layering, make sure to check the following log files: The main message in the details states Office Subscription licensing exception. In the application event log, you find one or more errors with source Microsoft Office 16 and event ID 2011. Or the following error: "Sorry, we can't connect to your account. A repair attempt was unsuccessful or was canceled.

WHEN I TRY TO ACTIVATE OFFICE 365 MICROSOFT ERROR REPORTING LICENSE

"Microsoft Office can't find your license for this application. You may see one or more of the following errors.

And then your euphoria disappears due to the fact that you cannot activate your product. You have installed Office 365 on your local machine and are excited to start working with it. Remove cached credentials from the Credential Manager.Configure Internet Explorer security zone (Intranet zone).Office portal: remove registered Office installations.Office portal: assign a valid Office 365 subscription.Solutions for Office 365 activation issues:.

What causes Office 365 activation issues?.